简历投递: | hrchina@hsbc.com.cn | |||||
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职位性质: | 全职/见习 | 有效日期: | 2010年12月29日 至 2011年01月28日 | |||
招聘人数: | 1 人 | |||||
工作地点: | 上海 | |||||
Teller职位描述: | ||||||
Job duties: - To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers. - To establish and keep good relationship with valuable customers by providing one-stop counter services. - To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Premier Relationship Officer (PRO) / Premier Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers. - To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. - Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior. Job requirements: - Bachelor degree or above - Solid knowledge on Personal Financial Service (PFS) operations and products - Good understanding of local rules and regulations and internal guideline - Strong sense of responsibility - Good communication and interpersonal skill - Good written and spoken English - Good sales sense and selling skills - Nice personality |